Month: November 2022
Why reducing your IT spend amid recession fears is no longer an option
By Darren Bartlett
04/11/2022
For every business, technology is critical to successful operations in both good and bad times. In challenging times, itās important to consider whether your technology spending is helping to deliver meaningful cost savings and protecting margins.
Technology is an investment, not a cost.
Gartner has forecasted that worldwide IT spending will grow 5.1% in 2023. Business leaders increasingly understand that investing in tech has become even more necessary to propel efficient, scalable, and profitable operations.
In economic downturns, you should be more careful with spending. āÆBut that shouldnāt mean you cease to continue to invest in technology. Delaying all capital expenditure could hurt your business in ways you canāt afford during difficult times. The effects of diminished worker productivity and satisfaction due to IT operational and security problems should be considered when deciding whether to invest in technology or freeze spending.
Business critical IT infrastructure projects that help to streamline your business, drive productivity and lower operating costs should always be a priority. According to leading experts from CNBC, Gartner, and more, the top technologies that can help in times of recession are:
- Cybersecurity
- AI and machine learning
- Cloud technology
- App development
- Digital twins
- Robotics
- Data science and data engineer teams
- Digital business analysis tools
- Remote and hybrid work technology
- Cloud applications
- Workflow and management digital solutions
- Customer and brand experience technology
- AR and VR
āInvesting in the right digital initiatives at the right cost can blunt the negative effects of economic pressures in the short term and build long-term competitive advantage,āāÆGartner said.
There is no one-size-fits-all solution. Every business is different and requires its own strategy and roadmap when it comes to tech tools that can turn a recession into an opportunity.
But leveraging available technology to navigate business challenges with digital tools is a great place to start. Here are some examples:
- Cloud Migration:Migrating to the cloud can reduce infrastructure spending, energy and maintenance costs, and personnel requirements. The cloud also opens endless new tools for business opportunities.
- Reimagine and automate workflows:Changing the platforms and systems of work environments can cut costs and drive performance.
- Predictive and insightful: Gaining greater data insights can make your organization faster and leaner, including in its decision-making.
Undoubtedly, we are experiencing challenging economic times. But challenges can provide opportunities. Working with the right IT service provider who advocates the strategic and effective deployment of business technology can not only help you stay the course but come out even stronger.
Learn more about how Utilize can help to turn your successful business into a powerhouse with ASCEND.
Speak to a member of our team todayBe prepared for ISDN line switch off in 2025
By Michael Prior
10/10/2022
Soon ISDN will be āend-of-lifeā ā from 2020 BT stopped selling it as a product and from 2025 they will no longer support it. SIP Trunking and Hosted Telephony are ISDNās successors.
What is SIP Trunking?
SIP trunking provides a flexible and low-cost alternative to ISDN for inbound and outbound voice calls. One of the key benefits is how it supports business continuity. Several possibilities can affect how resilient your voice and data connections are. Unforeseen circumstances ā such as damage to lines, moving offices or being unable to redirect calls, can be damaging to your business. SIP trunking minimises these problems and ensures you can keep working through every eventuality.
What are the benefits of SIP?
⢠Number flexibility
⢠Saves you money
⢠Offers greater flexibility
⢠Comes with a contingency plan
What is Hosted Telephony?
A hosted telephone system sits in a network data centre (also known as āthe cloudā) rather than at your premises. Users make calls through their data connection; from there they are routed to the normal phone network and mobile devices. Hosted telephony means you no longer need to maintain and upgrade a telephone system on site, removing the need for costly long term hardware maintenance.
Users manage the system through a web interface, with a dashboard giving you convenient access to information, such as call history, voicemail, and recorded calls. Personalised settings can be set quickly and easily ensuring your calls are handled effectively.
Whatās driving Hosted?
⢠Cost Reduction
⢠More features
⢠Natural progression
⢠Connectivity
⢠Cultural change
If you have not yet made the move, we advise opting for a SIP or Hosted Voice phone system soon, to ensure your business will be future proofed and ready in advance for this change.
If you are looking to enable voice within Microsoft Teams, please get in touch with our team and weāll help you choose the right solution for your business.

Good Employer Silver Award
By Tracy Bartlett
02/11/2022
Good Employer Silver Award
Utilize were honoured to become part of a select group of Essex businesses by winning a Silver Award as a Good Employer from Scott Logan, Chief Executive of Basildon Council.
In order to earn any award from āThe Good Employer Charterā, a company must show previous success and/or be working towards the following four pillars:
Fair Pay
Confirm all direct staff are paid āThe Real Living Wageā. Not to be confused with the governmentās minimum wage, The Real Living Wage Foundation is a campaigning organisation in the United Kingdom, which aims to persuade employers to pay a living wage.
Employ Basildon
Offer recruitment opportunities to Basildonās Advice Store, offer training opportunities, and seek opportunities to work with local schools and colleges.
Buy Basildon
Commit to seeking quotes and having multiple Basildon businesses in your supply chain, encourage other Basildon businesses to āBuy Basildonā.
Be the Best
Implement best practices in fairness, equality, and sustainability throughout our business practices. Commit to continuous improvement across the fields of equality and diversity, staff wellbeing and development.
This accreditation was created to recognises businesses across Basildon whose commitment to their employees, customers, suppliers, business partners and the local communities are strengthening our local economy by attracting new investors and open opportunities. This ensures that both employers and employees benefit as the local economy grows.
Since relocating our headquarters to Basildon in June of 2019, Utilize has grown from strength to strength. We invested in the local area with a renovation project that transformed an old warehouse with a small office into our current state-of-the-art, high-tech building. Our Space. By sourcing local talent and supporting local businesses and charities, we continue to give back to our local community.
Utilize is now among a select group of Basildon Businesses to hold a Good Employer award, which sets us apart from other organisations in Essex. Most importantly, this accolade demonstrates to potential employees, clients and suppliers our long-standing commitment to being a #PeopleFirst business.
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